PrefactorvsBraintrustvsHelicone

Braintrust vs Helicone: how to choose

Both log LLM calls, track cost and version prompts, and both offer a gateway. Helicone has been in maintenance mode since March 2026 and new cloud sign-ups are disabled; Braintrust is independent, raised an $80M Series B in February 2026 and is still adding evaluation features. For most teams the question is when to move off Helicone, not which to adopt.[1][6]

support-agent v4 · one run, two layersexample
Illustrative run, showing what each layer tells you
Braintrust / Heliconesee
fetch_customer212ms · 1.2k tok
apply_refund1.4s · 3.1k tok
send_reply340ms · 0.8k tok
trace recorded, no verdict
Prefactoradds
Did its job✓ yes
Quality84 / 100
Cost$0.42 · in budget
Drift vs baselinenone
✓ a run that breaches its schema is held for review
§01 / THE SHORT ANSWERtl;dr: which, and when
TL;DR

What is the difference between Braintrust and Helicone?

Braintrust is an active, hosted evaluation platform built around experiments and online scoring; Helicone is an open-source LLM request logger and AI gateway that has been in maintenance mode since March 2026, with new cloud sign-ups disabled. On 19 October 2026 Helicone said it is no longer part of Mintlify, with no new owner named. For a new deployment Braintrust is usually the practical choice; existing Helicone users should plan for the gateway and logging they rely on.

The short answer

At a glance (checked 20 October 2026)

Decision factorBraintrustHelicone
OwnershipIndependent; $80M Series B in February 2026Acquired by Mintlify in March 2026; on 19 October 2026 said it is no longer part of Mintlify, no new owner named
StatusActive; several new features in public previewMaintenance mode since March 2026; no feature changelog entries after November 2025
EvaluationExperiments, online scoring, LLM and code scorers, human reviewNot an evaluation framework, by its own docs; Python evaluators turned off October 2026
GatewayBraintrust Gateway, public preview, free, no SLAAI Gateway for 100+ providers with failover, caching and rate limits
Self-hostingEnterprise only, data plane only; Braintrust runs the control planeApache-2.0; Docker, Compose or Helm
Agent tracingOne trace per run, including tool calls and handoffsHeader-based session grouping; no span model for agent steps
Free tierStarter: 1 GB processed data, 10K scores, 14-day retentionHobby: 10K requests, 7-day retention, existing accounts only
First paid tierPro: $249 a monthPro: $79 a month, existing accounts only
§02 / CAPABILITY MATRIXside by side: what each covers
Side by side

Braintrust vs Helicone: capabilities side by side

CapabilityBraintrustHeliconePrefactor
Observe
LLM call tracing✓✓✓
Multi-step agent tracing (tool calls, nested spans)✓Partial✓
Cost tracking✓✓✓
OpenTelemetry support✓Partial✓
Evaluate
Offline evals (datasets, experiments)✓Partial✓
Online evals on production traffic✓Partial✓
LLM-as-a-judge scoring✓Partial✓
Code-based evaluators✓—✓
Human review and annotation✓Partial✓
Prompt versioning and playground✓✓—
Act on findings
Runtime controls on live agent actions—Partial✓
Gateway or proxy in the request path✓✓—
Licence and deployment
Open sourcePartial✓Partial
Self-hostingPartial✓Partial
§03 / IN DEPTHdetail: the reasoning
In depth

Helicone is in maintenance mode

Mintlify acquired Helicone in March 2026 and moved it to a maintenance-only phase covering patches, bug fixes and new model support, with an offer to help customers move to other platforms. Cloud sign-ups have been disabled since 3 March 2026. In May 2026 an AWS account lock took Helicone's dashboard and log processing down for about four days while the proxy stayed up. On 19 October 2026 the site began saying Helicone is no longer part of Mintlify, with details to come.

Read more

Braintrust is independent and shipping: Patterns, Topics, a thread view and workflow evals arrived between September and October 2026, several of them in public preview. A new team cannot open a Helicone cloud account, so for a new deployment the comparison is mostly academic.

What each was built to do

Helicone sits in the request path. Its proxy and AI Gateway give one OpenAI-compatible endpoint for more than 100 providers, with failover, caching, rate limits and per-request cost from a model registry. Its prompt versioning deploys prompts by ID through the gateway. Its documentation says it does not run evaluations; scores from external tools can be posted to requests.

Read more

Braintrust is built around evaluation. You define a dataset, a task and scorers, run experiments and compare, then apply the same scorers to sampled production logs. Human review supports multiple and blind reviewers. Loop, an in-product agent, reads results, writes scorers and runs evals. Braintrust's own gateway is in public preview with no SLA, and its earlier AI proxy is deprecated.

Agent tracing differs in depth. Braintrust records each agent run as one trace, including tool calls, handoffs and nested model calls, with integrations for the OpenAI Agents SDK, Claude Agent SDK, LangGraph and others. Helicone groups requests into sessions by a header path, without a span model for agent steps.

Cost tracking overlaps. Helicone computes exact per-request cost through its gateway's model registry, prices more than 300 models and alerts on cost thresholds. Braintrust captures token usage and cost per traced call, alerts on cost, and in October 2026 added a coding-agent insights dashboard in public preview.

Since September 2026 Braintrust's human review also supports blind reviews and required scores, and application logs sit alongside traces.

Moving from Helicone to Braintrust

Helicone's async logging is built on OpenLLMetry. Braintrust accepts OTLP traces and lists OpenTelemetry and Traceloop OpenLLMetry among its integrations, so OpenTelemetry-based instrumentation can be repointed rather than rewritten. Teams on Helicone's proxy integration will need to add tracing through Braintrust's SDK wrappers or framework integrations instead.

Read more

Plan the gateway separately. Braintrust's Gateway covers OpenAI, Anthropic, Google, AWS and others with caching and logging, but it is a preview with no SLA. If routing and failover in production depend on Helicone today, decide whether a preview gateway is acceptable before you switch. Prompts versioned in Helicone need to be moved to Braintrust's prompt versioning, which can be called from code or the REST API.

Self-hosting is the other difference to weigh. Helicone self-hosts fully under Apache-2.0. Braintrust self-hosting is Enterprise only and covers the data plane; Braintrust always operates the control plane, including the UI and authentication.

Pricing shape

As of 20 October 2026, Braintrust's Starter plan is free with 1 GB of processed data, 10K scores and 14-day retention, and Pro is $249 a month with 5 GB, 50K scores and 30-day retention. Every plan includes unlimited users. Helicone lists Hobby free with 10K requests, Pro at $79 a month and Team at $799 a month, but those apply only to existing accounts while sign-ups are disabled. See Braintrust's pricing and Helicone's pricing.

Read more

Beyond the included amounts, Braintrust charges $4 per extra GB on Starter and $3 on Pro, and $2.50 or $1.50 per 1,000 extra scores. Pro also includes $100 a month in model credits.

§04 / THE QUALITY GAPour take: where it stops
Our take

Where Prefactor fits

We sell the layer this section describes. Read it with that in mind.

Stated plainly, since Prefactor publishes this page: Prefactor is an agent evaluation platform that scores each step of a run and acts on what it finds through runtime policies on tool calls and data access, approval holds for risky actions, and a kill switch for a run, an agent or a team. Braintrust scores after logging and does not block live actions; Helicone's gateway can block prompt injection for OpenAI models only. Neither holds a tool action for approval. Prefactor has no prompt playground or prompt registry, no gateway, and its platform is hosted, so it does not replace Helicone's routing or Braintrust's prompt iteration. See the full comparison of 15 platforms.

See it on your own agents

A working session on a fleet like yours: watch a run evaluated, catch a drift, walk the record.

§05 / WHICH TO PICKdecide: by your stack
Which to pick

Which one fits

Pick Braintrust if

  • You are starting a new deployment and need an evaluation platform that is shipping.
  • Your work starts from datasets, experiments and scorers.
  • Unlimited users on every plan suits how many people need access.
  • A gateway in public preview is acceptable, or you use a separate one.

Stay on Helicone for now if

  • You self-host it and it covers your logging while you plan a move.
  • Production routing depends on its gateway and no replacement is chosen yet.
  • You accept maintenance-only changes for the time being.
  • You want to see Helicone's next owner before you migrate.
§06 / HOW WE REVIEWEDsources: checked October 20, 2026
Methodology

How we reviewed this comparison

Reviewed against public product and documentation pages on October 20, 2026. If a vendor has changed a feature, product name, or positioning since then, send a correction and we will update it. Numbered source links in the page body point to the ordered sources below.

Sources reviewed

  1. Braintrust pricingChecked 2026-10-20.
  2. Braintrust documentation
  3. Braintrust website
  4. Helicone pricingChecked 2026-10-20.
  5. Helicone documentation
  6. Helicone ownership and status
  7. Prefactor platform
Prefactor context

Methodology

  • Reviewed public product, documentation, and launch material visible at the time of writing.
  • Mapped each page to the primary buyer, control layer, and runtime capabilities each vendor describes publicly.
  • Prefer direct product and documentation pages over analyst summaries or reseller material.
§07 / QUESTIONSfaq: the common ones
Questions
What is the difference between Braintrust and Helicone?
Braintrust is a hosted evaluation platform built around experiments, online scoring and human review. Helicone is an LLM request logger and AI gateway with cost tracking, and its own docs say it is not an evaluation framework. Helicone has been in maintenance mode since March 2026.
How does Prefactor compare with Braintrust and Helicone?
Prefactor is an agent evaluation platform for teams building AI agents: it observes every agent run from development to production, evaluates whether the agent did its job, and shows how to improve it. As of 20 October 2026, Prefactor can block or hold a live agent action; Helicone does so in part and Braintrust does not. Prefactor scores live production traffic automatically; Braintrust does too and Helicone does so in part. Braintrust and Helicone both include prompt versioning and a playground. Prefactor evaluates how prompts perform in live runs rather than providing a prompt playground or registry.
Can I still sign up for Helicone?
Not on its cloud. Sign-ups have been disabled since 3 March 2026. The Apache-2.0 code can still be self-hosted.
Can Braintrust replace Helicone's gateway?
Partly. The Braintrust Gateway gives one API to OpenAI, Anthropic, Google, AWS and others with caching and logging, but it is in public preview with no SLA. Helicone's gateway also documents failover and rate limits.
How do I move traces from Helicone to Braintrust?
If you log through Helicone's OpenLLMetry-based SDKs, Braintrust accepts OTLP and lists Traceloop OpenLLMetry as an integration. If you log through Helicone's proxy, add Braintrust's SDK wrappers or a framework integration instead.
What does maintenance mode mean for Helicone users?
Per Mintlify's March 2026 announcement, Helicone gets patches, bug fixes and new model support only. Its changelog shows no feature entries after November 2025, and Python evaluators were turned off in October 2026.
Who owns Braintrust?
As of 20 October 2026: Braintrust Data, Inc., an independent company that raised an $80M Series B led by ICONIQ in February 2026.
Is Braintrust open source?
Partly. The platform is proprietary. Its SDKs, the Autoevals scoring library and its Terraform deployment modules are open source.
How much does Braintrust cost?
As of 20 October 2026: Starter is free with 1 GB of processed data, 10K scores and 14-day retention. Pro is $249 a month with 5 GB and 50K scores. Every plan includes unlimited users. Enterprise, the only plan with self-hosting, is custom.
Can Braintrust block or hold a live agent action?
No. Online scoring, alerts and Patterns judge traces after they are logged. Braintrust does not document blocking, guardrails or approvals on live agent actions.
Who owns Helicone?
As of 20 October 2026: Unclear. Mintlify acquired Helicone in March 2026 and moved it to maintenance mode. On 19 October 2026 Helicone began saying it is no longer part of Mintlify, with no new owner named.
Is Helicone open source?
Yes. The main repository is Apache-2.0 and can be self-hosted. Its separate Rust AI gateway is GPL-3.0 and has not been updated since November 2025.
How much does Helicone cost?
As of 20 October 2026: Hobby is free with 10K requests, Pro is $79 a month and Team $799 a month, with Enterprise custom. New cloud sign-ups have been disabled since March 2026, so new customers cannot start on any plan.
Can Helicone block or hold a live agent action?
Partly. Its gateway can block prompt injection and jailbreak attempts, for OpenAI models only, and apply rate limits. There are no approvals or policies on agent tool actions.
Is Prefactor open source?
Partly. Its deterministic evals package is Apache-2.0; the platform is hosted.
How much does Prefactor cost?
As of 20 October 2026: Dev is free with 5,000 spans a month. Startup is $49 a month and Scaleup $199 a month. Enterprise is custom above 4 million spans a month.
Can Prefactor block or hold a live agent action?
Yes. Runtime policies can block, throttle, sandbox or escalate an agent's tool calls and data access before they run, approval routing holds risky actions for a person, and a kill switch stops a run, an agent or a team.
Reviewed against public sources on October 20, 2026Suggest a correction

Score the run, then act on it

Prefactor scores each step of every agent run and can hold or stop an action when a score says it should not happen. Start on the free tier: 5,000 spans a month, no credit card required.

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12%Human Intervene
4High Risk
$2,360Monthly Spend
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Claims Proc...68
$330/moRed
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$170/moAmber
ChatGPT74
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See how every agent performs, and make it better

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