Let’s talk

Whether you’re looking to evaluate your AI agents, explore a partnership, or just have a question — we’d love to hear from you.

TL;DR

Reach Prefactor by demo request, general enquiry, partnership email, or security disclosure — the form below routes to the right team, or email us directly using the addresses on this page.

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General enquiries

Questions about Prefactor, our platform, or how we can help your team evaluate AI agents at scale.

hello@prefactor.ai →
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Book a demo

See Prefactor in action. We’ll walk you through the platform and show how it fits your stack.

Schedule a call →
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Partnerships

Interested in integrating with Prefactor or exploring a strategic partnership? Let’s talk.

hello@prefactor.ai →
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Security & compliance

For security disclosures, compliance questions, or data processing requests.

hello@prefactor.ai →

Send us a message

Fill out the form below and we’ll get back to you within 24 hours.

Where to find us

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Melbourne, Australia

Headquarters
Prefactor Pty Ltd

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Remote-first

Our team works across
multiple time zones

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Online

Available on Slack, email,
and video calls

Frequently asked questions

What happens after I submit the contact form?
A member of the Prefactor team replies within 24 hours. If you selected "Book a demo," we’ll follow up to schedule a call.
Who should I contact for a security disclosure?
Email hello@prefactor.ai directly. See our security page for the full disclosure process and response timeline.
Does Prefactor offer support outside standard business hours?
Our team is remote-first and distributed across time zones, so response times vary by request type. Email is monitored continuously; for urgent security issues, use the security disclosure address.

See how every agent performs, and make it better

Prefactor helps teams observe, evaluate, and improve their AI agents in production, across every framework and provider.