PrefactorvsFiddlervsGalileo

Fiddler vs Galileo: how to choose

These are the two closest products in this market: both trace agents, score production traffic, offer small judge models and add guardrails at run time. Galileo, now Splunk Agent Observability, checks tool inputs and outputs during a run through Agent Control; Fiddler is independent, covers classic ML models too and sells a self-serve per-trace plan. Whether you buy through Splunk often decides it.[1][6]

support-agent v4 · one run, two layersexample
Illustrative run, showing what each layer tells you
Fiddler / Galileosee
fetch_customer212ms · 1.2k tok
apply_refund1.4s · 3.1k tok
send_reply340ms · 0.8k tok
trace recorded, no verdict
Prefactoradds
Did its job✓ yes
Quality84 / 100
Cost$0.42 · in budget
Drift vs baselinenone
✓ a run that breaches its schema is held for review
§01 / THE SHORT ANSWERtl;dr: which, and when
TL;DR

What is the difference between Fiddler and Galileo?

Both pair evaluation with run-time guardrails and both can run on-premises; the difference is ownership and where the guardrails sit. Galileo is now sold as Splunk Agent Observability after Cisco completed its acquisition in May 2026, and its Agent Control checks model and tool inputs and outputs during a run. Fiddler is independent, also monitors classic ML models, and scores content in real time for your application or an AI gateway to block.

The short answer

At a glance (checked 20 October 2026)

Decision factorFiddlerGalileo
OwnershipIndependent; $30M Series C in January 2026Acquired by Cisco (completed May 2026); sold as Splunk Agent Observability since 7 August 2026
Run-time checksPartial: real-time content scores; inline blocking through a third-party AI gatewayYes: Agent Control checks LLM and tool inputs and outputs during execution
Judge modelsCentor Models and a hosted Ministral 3 8B judgeLuna-2 small models; five preset Luna evaluators in the Splunk-hosted edition
Human reviewSpan annotations, in public previewAnnotations and annotation queues (generally available August 2026)
Prompt toolingNonePrompts and a playground; version control not documented
Classic ML monitoringYes: drift, performance, explainability, fairnessNot documented
Self-hostingEnterprise: VPC, on-premises or SageMaker in your AWS accountOn-premises, including air-gapped (commercial)
Paid pricingDeveloper: $0.002 per trace, hosted onlyFrom $100 a month per 1.2 million spans a year, billed annually
§02 / CAPABILITY MATRIXside by side: what each covers
Side by side

Fiddler vs Galileo: capabilities side by side

CapabilityFiddlerGalileoPrefactor
Observe
LLM call tracing✓✓✓
Multi-step agent tracing (tool calls, nested spans)✓✓✓
Cost trackingPartial✓✓
OpenTelemetry support✓✓✓
Evaluate
Offline evals (datasets, experiments)✓✓✓
Online evals on production traffic✓✓✓
LLM-as-a-judge scoring✓✓✓
Code-based evaluators✓✓✓
Human review and annotationPartial✓✓
Prompt versioning and playground—Partial—
Act on findings
Runtime controls on live agent actionsPartial✓✓
Gateway or proxy in the request path———
Licence and deployment
Open sourcePartialPartialPartial
Self-hosting✓✓Partial
§03 / IN DEPTHdetail: the reasoning
In depth

Galileo is now a Splunk product

Cisco completed its acquisition of Galileo in May 2026, and since 7 August 2026 the product has been sold as Splunk Agent Observability inside Splunk Observability Cloud. Customers onboarded before that date still use Galileo's documentation and app; later customers use Splunk's. The old Galileo pricing page redirects to Splunk, which lists annual billing and no free tier for this product.

Read more

Fiddler is independent and venture-backed, with a $30M Series C in January 2026. It sells a self-serve Developer plan alongside Enterprise contracts. If your organisation already runs Splunk, agent evaluation in the same place is a strong argument for Galileo. If it does not, Galileo is a Splunk purchase with annual terms, and Fiddler is the one you can start on without a sales call, at least for hosted observability.

Where the guardrails sit

Both vendors check content at run time, but they place the check differently. Galileo's Agent Control evaluates model and tool inputs and outputs during agent execution and can block prompt injection, personal data leaks and harmful content using rules set centrally, without changes to agent code. It replaced the older Protect product in June 2026, and its core was released under Apache-2.0 in March 2026, so it can be self-hosted from the open repository. Splunk documents the hosted Agent Control as an enterprise feature.

Read more

Fiddler Guardrails score requests and responses for harmful content, faithfulness, personal data and secrets in real time and hand the score to your application to act on. Blocking or redaction inline, without code changes, works when Fiddler sits behind a third-party gateway: Kong AI Gateway, AgentGateway, LiteLLM or Portkey. Fiddler's documented scope is requests and responses rather than tool-call arguments.

Neither documents approval steps for an agent's actions. If you need checks on what an agent sends to its tools, Galileo covers more of that today.

Judges, review and the wider estate

Both offer small models as lower-cost judges. Galileo has Luna-2 and, on enterprise tiers, Luna Studio for fine-tuning; Fiddler has its Centor Models and, since September 2026, a hosted Ministral 3 8B judge. One limit to check on Galileo: the Splunk-hosted edition supports five preset Luna evaluators and no custom code evaluators, which are available on-premises only. Fiddler's custom evaluators, including Python code, are available from its Developer plan.

Read more

For human review, Galileo's annotation queues became generally available in August 2026; Fiddler's span annotations are in public preview with no queue. Fiddler also monitors classic ML models for drift, explainability and fairness, which matters if the same team owns fraud or ranking models alongside agents.

Framework coverage also differs. Galileo ships Python and TypeScript SDKs and native integrations for the OpenAI Agents SDK, LangGraph, CrewAI, Google ADK, Strands Agents, Microsoft Agent Framework and multi-agent tracing over A2A, added in May 2026. Fiddler's native agent SDKs are Python only, covering LangGraph, LangChain, Strands Agents and Google ADK; other languages send OTLP. Existing Galileo users should also note that Protect was deprecated in June 2026, so any guardrails built on it need to move to Agent Control.

Pricing shape

As of 20 October 2026, Splunk lists Agent Observability from $100 a month per 1.2 million spans a year, billed annually, including 500 million Luna tokens and five Luna fine-tuning runs a year, with no free tier listed. Fiddler's Developer plan charges $0.002 per trace and is hosted only; its free plan covers guardrails only and is reached through a demo request, and on-premises deployment is Enterprise and quote-based. Galileo counts spans and Fiddler counts traces, so model your own volumes.

Read more

Fiddler's Enterprise plan adds VPC and on-premises deployment, enterprise guardrails, a named customer success contact and custom onboarding. Splunk sells extra Luna tokens and longer data retention on top of the base price.

See Fiddler's pricing and Splunk's pricing for Agent Observability.

§04 / THE QUALITY GAPour take: where it stops
Our take

Where Prefactor fits

We sell the layer this section describes. Read it with that in mind.

Stated plainly, since Prefactor publishes this page: Prefactor is an agent evaluation platform that scores each step of a run and acts on what it finds through runtime policies on tool calls and data access, approval holds for risky actions, and a kill switch for a run, an agent or a team. Both vendors here have run-time content checks, and Galileo's Agent Control also covers tool inputs and outputs; neither documents approval holds. Prefactor is self-serve with a free tier and is not tied to Splunk, but it has no prompt playground or prompt registry and its platform is hosted, with deployment in your own environment only on enterprise terms. See the full comparison of 15 platforms.

See it on your own agents

A working session on a fleet like yours: watch a run evaluated, catch a drift, walk the record.

§05 / WHICH TO PICKdecide: by your stack
Which to pick

Which one fits

Pick Fiddler if

  • You monitor classic ML models as well as LLM applications and agents.
  • You want to start on a self-serve, per-trace plan rather than an annual contract.
  • You already run Kong, LiteLLM, Portkey or AgentGateway and want guardrails inline there.
  • You need a VPC or SageMaker deployment in your own AWS account.

Pick Galileo if

  • You already use Splunk Observability Cloud, or Cisco is a strategic vendor.
  • You need guardrails that check tool inputs and outputs during a run.
  • You need an air-gapped on-premises deployment.
  • Annotation queues for expert review are part of your workflow.
§06 / HOW WE REVIEWEDsources: checked October 20, 2026
Methodology

How we reviewed this comparison

Reviewed against public product and documentation pages on October 20, 2026. If a vendor has changed a feature, product name, or positioning since then, send a correction and we will update it. Numbered source links in the page body point to the ordered sources below.

Sources reviewed

  1. Fiddler pricingChecked 2026-10-20.
  2. Fiddler documentation
  3. Fiddler website
  4. Galileo pricingChecked 2026-10-20.
  5. Galileo documentation
  6. Galileo ownership and status
  7. Prefactor platform
Prefactor context

Methodology

  • Reviewed public product, documentation, and launch material visible at the time of writing.
  • Mapped each page to the primary buyer, control layer, and runtime capabilities each vendor describes publicly.
  • Prefer direct product and documentation pages over analyst summaries or reseller material.
§07 / QUESTIONSfaq: the common ones
Questions
What is the difference between Fiddler and Galileo?
Both trace agents, score production traffic and add run-time guardrails. Galileo, now Splunk Agent Observability, checks model and tool inputs and outputs during a run through Agent Control. Fiddler is independent, also monitors classic ML models, and scores content in real time for your application or an AI gateway to block.
How does Prefactor compare with Fiddler and Galileo?
Prefactor is an agent evaluation platform for teams building AI agents: it observes every agent run from development to production, evaluates whether the agent did its job, and shows how to improve it. As of 20 October 2026, Prefactor can block or hold a live agent action; Galileo does too and Fiddler does so in part. Prefactor supports human review and annotation; Galileo does too and Fiddler does so in part. Fiddler and Galileo can both be self-hosted. Prefactor is hosted, with enterprise deployments in the customer's region or environment.
Is Galileo the same as Splunk Agent Observability?
Yes. Cisco completed its acquisition of Galileo in May 2026, and since 7 August 2026 the product has been sold as Splunk Agent Observability. Customers onboarded before that date still use Galileo's documentation.
Which can run in an air-gapped environment?
Splunk Agent Observability documents on-premises deployment, including air-gapped. Fiddler's Enterprise plan lists VPC and on-premises deployment and running in your AWS account through SageMaker; Fiddler does not list air-gapped installs specifically.
Do Fiddler and Galileo support OpenTelemetry?
Yes. Fiddler accepts OTLP traces directly and maps the OpenTelemetry GenAI conventions. Galileo accepts OTLP at an OTel endpoint and supports OpenInference instrumentors in Python.
Can I try either without talking to sales?
Fiddler's Developer plan is self-serve at $0.002 per trace, as of 20 October 2026; its free guardrails plan needs a demo request. Splunk lists no free tier for Agent Observability, and its pricing is billed annually.
Who owns Fiddler?
As of 20 October 2026: Fiddler is an independent, venture-backed company. It raised a $30M Series C in January 2026, bringing total funding to $100M.
Is Fiddler open source?
Partly. The platform is proprietary; its Python client and Claude Code plugin are Apache-2.0.
How much does Fiddler cost?
As of 20 October 2026: A free plan covers guardrails only, through a demo request. The Developer plan is $0.002 per trace. Enterprise, which adds VPC and on-premises deployment, is quote-based.
Can Fiddler block or hold a live agent action?
Partly. Fiddler Guardrails score content in real time for your application to act on, and can block inline through a third-party AI gateway. There are no approvals or tool-call policies.
Who owns Galileo?
As of 20 October 2026: Cisco, which completed its acquisition of Galileo in May 2026. Since 7 August 2026 the product has been sold as Splunk Agent Observability inside Splunk Observability Cloud.
Is Galileo open source?
Partly. The platform is proprietary. Its Python and TypeScript SDKs and Agent Control, its run-time guardrail layer, are open source under Apache-2.0.
How much does Galileo cost?
As of 20 October 2026: Splunk lists Agent Observability from $100 a month per 1.2 million spans a year, billed annually, with a Luna model allowance. No free tier is listed. On-premises deployment is available.
Can Galileo block or hold a live agent action?
Yes. Agent Control checks model and tool inputs and outputs during a run and can block prompt injection, personal data leaks and harmful content using rules set in one place, without changes to agent code.
Is Prefactor open source?
Partly. Its deterministic evals package is Apache-2.0; the platform is hosted.
How much does Prefactor cost?
As of 20 October 2026: Dev is free with 5,000 spans a month. Startup is $49 a month and Scaleup $199 a month. Enterprise is custom above 4 million spans a month.
Can Prefactor block or hold a live agent action?
Yes. Runtime policies can block, throttle, sandbox or escalate an agent's tool calls and data access before they run, approval routing holds risky actions for a person, and a kill switch stops a run, an agent or a team.
Reviewed against public sources on October 20, 2026Suggest a correction

Score the run, then act on it

Prefactor scores each step of every agent run and can hold or stop an action when a score says it should not happen. Start on the free tier: 5,000 spans a month, no credit card required.

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Claims Proc...68
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ChatGPT74
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