← Back to glossary Glossary

Shared Services (AI)

Reviewed 19 July 2026 Canonical definition Part of: Agent Reliability & Deployment Terms →

A shared services model for AI centralises common agent infrastructure, identity management, evaluation harnesses, deployment pipelines, governance controls, and monitoring, and offers them as internal services to product teams. It reduces duplication, enforces consistent governance, and accelerates safe agent deployment across the organisation.

§01 / QUESTIONSterm: Shared Services (AI)
Questions

Common questions.

What is Shared Services (AI)?

A shared services model for AI centralises common agent infrastructure, identity management, evaluation harnesses, deployment pipelines, governance controls, and monitoring, and offers them as internal services to product teams.

How is Shared Services (AI) used in production?

It reduces duplication, enforces consistent governance, and accelerates safe agent deployment across the organisation.

Which terms are related to Shared Services (AI)?

Closely related concepts include Infrastructure as Code (AI), Agent CI/CD, Agent-as-a-Service, AI Use-Case Registry. Each is defined in the Prefactor glossary.

§02 / RELATEDnext: where this fits
Keep reading

Where this fits.

See how every agent performs, and make it better

Prefactor helps teams observe, evaluate, and improve their AI agents in production, across every framework and provider.