Common questions.
What is Shadow AI?
Shadow AI is any AI tool, model, or agent used inside an organisation without the knowledge or approval of the teams accountable for it.
How is Shadow AI used in production?
The problem is rarely the tool itself. It is the blind spot: real work is flowing through a system nobody is measuring, so when it returns a wrong answer or a prompt carries data somewhere it should not go, there is no record of what happened. Shadow AI usually appears because the sanctioned route was slower than the unsanctioned one.
Which terms are related to Shadow AI?
Closely related concepts include Jailbreak (AI Agent), Agent Context Isolation, Ambient Authority, Audit Trail. Each is defined in the Prefactor glossary.
Where can I read more about Shadow AI in practice?
The guide "Preventing shadow AI agents" covers the applied side in depth.